Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how ResendFast ("we", "our", or "us") collects, uses, and protects your personal information when you use our email marketing service. By using ResendFast, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information to provide and improve our service:

  • Account Information: Name, email address, password (encrypted), and billing information.
  • Service Usage Data: How you interact with our platform, including email campaigns created, subscribers managed, and feature usage.
  • Subscriber Data: Email addresses and any additional information you collect about your subscribers.
  • Email Campaign Data: Content of emails, sending history, open rates, and other analytics.
  • Authentication Data: If you sign in with third-party services like GitHub, we receive basic profile information.
  • Resend API Integration: Your Resend API keys (encrypted) and related configuration.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and maintaining our email marketing service
  • Processing payments and managing your subscription
  • Sending transactional emails and service notifications
  • Improving and personalizing your experience
  • Responding to your requests and providing customer support
  • Analyzing usage patterns and optimizing our platform
  • Detecting and preventing fraudulent or unauthorized activity

4. Your Subscriber Data and GDPR Compliance

As an email marketing platform, ResendFast processes subscriber data on your behalf. You are the data controller for your subscriber information, and we are the data processor. You are responsible for:

  • Obtaining proper consent from your subscribers
  • Providing appropriate privacy notices to your subscribers
  • Ensuring you have a lawful basis for sending emails
  • Honoring subscriber opt-out requests

We provide tools to help you comply with data protection regulations, including unsubscribe links and subscriber management features.

5. Data Storage and Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of sensitive data (including API keys)
  • Regular security audits and updates
  • Secure database configurations
  • Access controls for our systems

Your data is stored on secure servers located in the EU or US, depending on your location and preferences. We retain your data for as long as your account is active or as needed to provide services.

6. Third-Party Services

ResendFast integrates with certain third-party services to enhance functionality:

  • Resend: For email delivery services
  • Stripe: For payment processing
  • Authentication providers: For account access (GitHub, etc.)

These third parties have their own privacy policies that govern how they use your information. We recommend reviewing their policies to understand their practices.

7. Email Tracking and Analytics

ResendFast provides email analytics features that use tracking pixels and link tracking. These features:

  • Track when recipients open emails
  • Collect information about recipient devices and locations
  • Monitor email engagement metrics

As the sender, you should inform your subscribers about email tracking in your privacy policy.

8. Your Rights

Depending on your location, you may have rights regarding your personal data:

  • Access your personal data
  • Correct inaccurate data
  • Delete your personal data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at rawraul@outlook.com.

9. Children's Privacy

ResendFast is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at raul@zenex.dev.

Last Updated: June 3, 2025